That is really strange; if it's light switches or other appliances going on/off, why doesn't the audio dropouts occur with 2ch stereo or 5ch stereo? By clicking on “Continue…” … Meanwhile, the video will keep going. You can also try connecting the source with an optical or coaxial digital cable and see if the problem goes away. Question: For example, does it happen only … Just for a split second, the audio will drop out and the indicator on the receiver will "flick". He hopes that his reviews offer readers an understanding of what they might expect from a product and whether it might be a match for their current system and unique personal preferences. I received an update from the repair facility, who contacted Denon about the problem. If the problem occurs only with an HDMI source, consider swapping the HDMI cable and see if that helps. Is it only happening when using a Blu-ray or DVD player? Netflix and TV updated recently but doubt Netflix is the issue as it happens with Google Play too. Is the source device running the latest firmware? For a better experience, please enable JavaScript in your browser before proceeding. Have you tried another digital source into the Denon? Ultimately for Robert, home theater is about enjoying the beauty of music and movies. Come join the discussion about home audio/video, TVs, projectors, screens, receivers, speakers, projects, DIY’s, product reviews, accessories, classifieds, and more! The issue may be resolved with a firmware update, although you would have to submit it to a repair center that is able to install the update. Using the Status button, my AVR1910 is using firmware: Are you sure it's not light switches or some piece of equipment going on and off. 5: October 2020, Setting Up a Bryston BDA-3.14 Streaming DAC and Qobuz Streaming Service – A How-to Series, Part 2, Setting Up an AURALiC ARIES G1 Streamer and Qobuz Streaming Service – A How-to Series, Part 1, DCI-P3 Color – What It Means in Today’s Ultra HD World, AVR-Audio Video Reciever-Build Quality: Part V. Does Your Projector Display Accurate Color, and Why Is That Important? He has a Bachelor of Science degree with a double major in Computer Science and Mathematics from John Carroll University. I'm 100% positive it doesn't have anything to do with components going on/off, the reason being that. Our magazine, which began with the publication of the SECRETS Primer, is available exclusively on-line and offers to our readers an extensive information resource about home theater and high-end audio. I'm really confused, because with speakers, the dropouts only occur with DTS/Dolby (probably other codecs as well but I don't have any Dolby-TrueHD or DTS-HD sources to test) decoding. His interest in home theater began with the purchase of a Yamaha Dolby Pro Logic surround sound receiver and an unassuming CD player. To provide an empirical perspective in his reviews, he adds analytical measurements to his personal observations. Robert has since pursued opportunities to upgrade his gear whenever time and budget allow. cable, using ARC to a Denon avr x4400 with any kind of Dolby Dogital Plus format (ie atmos). If it is not, upgrade the firmware and see if the issue is resolved. Denon said that the problem that I'm having cannot possibly be due to firmware, and that it's probably a busted HDMI board. I have a Denon AVR-X3200W receiver (latest firmware didn't help) and a LG OLED65C8P (latest firmware didn't help) and I experience the sound over ARC cutting out a lot. Vol.11 – November 2020, A Collection of New Vinyl for the Audiophile: November 2020, What We Are Watching Vol. Yep, the HDMI board replacement fixed it, Dolby/DTS now works flawlessly without audio dropping. They updated my firmware also, but curiously, only to: A forum community dedicated to home theater owners and enthusiasts. Once the update is complete, I'm going to see if the audio dropouts persist. Answer: I use this receiver with totem acoustic rainmakers and pioneer bookshelf speakers. NAD Masters Series M12 Preamplifier and M22 Stereo Power Amplifier Review, BenQ treVolo, World's First Electrostatic Bluetooth® Speaker, Now Available in Stylish Silver. Even via legacy optical connections. Whatever I watch, the audio drops out for a second sporadically. Can you recommend a complete surround sound set up for me, within my $15,000 budget? I currently have a Denon AVR 1910 that has intermittent audio dropouts when decoding DTS or Dolby and outputting to speakers, and for the life of me I cannot pin down what the problem is, except that it has to be an issue with the receiver itself. Once you know this, check the Denon web site and make sure your receiver is running the latest firmware. Sometimes a few times in a row, but at least a couple times in a few hours. I've contacted Denon support and I'm in the process of getting my unit to a repair center for a firmware update. It may (or may not) resolve my audio dropouts as well, so no harm in trying. The problem that I have is that any time the receiver is digitally decoding DTS or Dolby and outputting to speakers (not headphones), there are periodic audio dropouts. I have seen that quite a few times in different environments.